Commercial Overhead Door Repair at a Garland TX Warehouse

Job Specs

Door

12' x 14' sectional commercial overhead door with chain hoist

Diagnosis, Solution & Products

Problem Diagnosed

Bent horizontal track sections at the curve (forklift impact) plus worn high-cycle rollers caused the door to bind two feet up.

Solution Provided

Replaced damaged horizontal track sections to factory radius, swapped all rollers for commercial 7-ball steel rollers, and serviced the chain hoist.

Products & Parts Used

• Replacement commercial horizontal track sections (factory radius)
• Commercial-grade 7-ball steel rollers, high-cycle
• Chain hoist sprocket service and re-tension

The Customer's Problem

Light-industrial tenant could not get product to the loading bay — door would only lift two feet before binding. Tracks were bent at the curve from a forklift bump and rollers were worn.

Our Process

1. 1

   Locked out the door and the chain hoist before disassembly.

2. 2

   Removed and replaced the damaged horizontal track sections to factory radius.

3. 3

   Swapped all worn rollers for commercial-grade 7-ball steel rollers rated for high-cycle use.

4. 4

   Serviced the chain hoist — cleaned the sprocket, re-tensioned the chain, and lubricated.

5. 5

   Ran the door through ten full open/close cycles before releasing to the tenant.

Outcome

Door back in service the same day with minimal downtime. High-cycle rollers will outlast the original spec on this loading-bay door.