Broken Spring Replacement in Canyon Creek, Richardson TX
Job Specs
- Door
- 16' insulated steel sectional double door
- Area
- Canyon Creek, Richardson, TX 75080
Diagnosis, Solution & Products
- Problem Diagnosed
- Snapped 10,000-cycle builder-grade torsion spring near the winding cone, door unbalanced.
- Solution Provided
- Replaced with an oil-tempered 25,000-cycle torsion spring sized to door weight, rebalanced and safety-tested.
- Products & Parts Used
- 25,000-cycle oil-tempered torsion spring
- Replacement winding cones and bearing plates as needed
The Customer's Problem
Homeowner heard a loud bang from the garage overnight. The next morning the door would not open and the opener strained against the dead weight of an unsprung door. Builder-grade 10,000-cycle torsion spring had snapped near the winding cone.
Our Process
- 1
Released opener and manually verified the door was off-balance with a snapped spring.
- 2
Removed and replaced the torsion spring with an oil-tempered 25,000-cycle spring sized to door weight.
- 3
Re-wound to factory torque, balanced the door to hold mid-travel, and lubricated bearings and end plates.
- 4
Inspected lift cables, drums, and rollers for collateral damage from the snap.
- 5
Cycled the door 10 times under opener and manual operation to confirm safe operation.
Outcome
Door restored same day in under an hour. Owner upgraded from 10k- to 25k-cycle springs — roughly 2.5x the service life — backed by our parts and labor warranty.